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All support or general contact messages can be sent to:
[email protected]We reply within 48 hours
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Extension
Download or update the Media Contacts Lookup Extension:
Chrome Web StoreFrequently Asked Questions
What is your typical response time?
We strive to respond to all inquiries within 48 hours during business days.
How can I report an issue with the extension?
Please email us with "Bug Report" in the subject line and include as much detail as possible about the issue, including your browser version and steps to reproduce the problem.
Can I request media contacts for a specific publication?
Yes! We welcome suggestions for new publications to add to our database. Please email us with "Publication Request" in the subject line and include the website domain you'd like us to cover.
How do I cancel my subscription?
You can cancel your subscription at any time through the extension's settings cog link found in the top right corner of the popup. Your access will continue until the end of your current billing period. ALL previously revealed contacts will be deleted at the end of your current billing period.
What happens if I cancel my subscription?
Your access will continue until the end of your current billing period. ALL previously revealed contacts will be deleted at the end of your current billing period. Your account will be downgraded to a free account at the end of the current billing period.
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Our extension is constantly evolving based on user feedback. If you have suggestions for new features or improvements, please let us know!
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